OpenAI forcing Daybreak users through re-KYC that keeps failing on Persona

matthew_d_green · x · 2026-09-24

Per @jensec, an email from OpenAI requires existing Daybreak users to complete re-KYC, but submissions keep failing via Persona no matter what, locking users out of setting up Daybreak. The user publicly asked OpenAI for help, highlighting a broken compliance flow affecting existing customers.

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