Restaurant manager on AI booking calls: the fake conversationality feels condescending

annetgriffin · x · 2026-09-23

A restaurant manager who answers reservation calls says AI agents increasingly make bookings this way. What maddens her most is the fake conversationality — the 'right', 'yeah', 'ok!' — pretending to be human. She expects they'll only get better, but for now it feels condescending.

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