xAI says Grok Bot absorbed a 175% support ticket surge, saving ~200 hires
Polymarket · x · 2026-09-23
Per Polymarket, xAI (SpaceXAI) says its Grok Bot helped handle a +175% surge in customer support tickets without adding headcount, avoiding what the company estimates could have been 200 new hires — another data point in AI replacing human support roles.
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