Qonto open-sources QontoFAQ, a retrieval benchmark closer to real product Q&A

espadrine · reddit · 2026-09-22

The Qonto team argues existing retrieval benchmarks are increasingly benchmaxxed, so they built QontoFAQ around a concrete objective: finding the article that actually answers a product question.

They designed a new metric that scales more proportionally with document relevance and assembled a dataset for evaluating embedding models.

The methodology is described in a Medium post, with code open-sourced at github.com/qonto/qonto-faq-benchmark — useful for developers choosing retrieval/embedding stacks.

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