Reddit user claims StepFun wiped his paid subscription, API credits and billing history without warning

Saraozte01 · reddit · 2026-09-21

A Reddit user warns others against StepFun's paid plans, claiming his active subscription, $15 in API credits and even billing history vanished without notice, with no response from support.

He had been using StepFun's API to stress-test a local text-RPG harness, and says the incident pushed him to rely fully on local LLMs. Note: this is a one-sided accusation; StepFun has not responded.

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