ChatGPT Pro user downgraded to Plus early despite paying through October

OkPaint2728 · reddit · 2026-09-19

A Reddit user reports scheduling a downgrade from ChatGPT Pro to Plus at the next renewal (billing through October 2), only for OpenAI to downgrade them immediately — losing Pro features and Codex limits on a period already paid for. Support acknowledged it as an entitlement/billing error and escalated the case, but restoration is still pending.

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