Meta Muse agent helps user recover $350 EV credit he'd already given up on
armand_ruiz · x · 2026-09-19
A user reports that Meta's AI assistant Muse helped him recover a $350 EV credit from utility company PSEG — money he had previously given up on. Muse drafted the emails and handled the back-and-forth negotiation on his behalf, showcasing a real-world case of an AI agent doing tedious administrative communication for users.
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