Harvey culture rules: customer interviews open every all-hands, "job's not finished"
a16z · x · 2026-09-15
Continuing its Harvey culture series, a16z details Rule #3 "Keep the customer in the room" — every all-hands opens with a customer interview, lawyers are hired into product/eng/sales, legal meets product weekly, and they only hire people who want to solve lawyers' problems — and Rule #4 "Job's not finished": nobody thinks they've actualized their potential, keep improving where you fell short.
Related event: a16z Series Dives Into Harvey's Culture After Hypergrowth(6 posts)→
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