Meta's Muse booked a flight and built its own integrations while chatbots still ask 'how can I help'
armand_ruiz · x · 2026-09-14
Armand Ruiz (IBM AI lead) amplified a take on Meta's new agent product Muse: it not only booked a user's flight but also built its own integrations on the fly when no existing connector was available. The post contrasts this with mainstream chatbots that still mostly talk — asking "how can I help?" and making users click buttons themselves. The core claim: agents that do things beat chatbots that say things, with the original poster expressing a bullish stance on Meta.
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