AI Agent vs. Customer Support Agent: The Negotiation Future of Codex Computer Use
ethanniser · x · 2026-09-12
Developer ethanniser shares a playful but telling idea: he loves the notion of his Codex computer-use agent negotiating directly with a company's customer support agent. As companies automate support with AI, consumer-side autonomous agents talking to business-side agents could become a new normal interaction pattern.
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