Anthropic tours 1,000 small business owners: AI tools ignore half the US workforce
rseroter · x · 2026-09-12
Anthropic's Lina Ochman reflects on the Claude SMB Tour: small firms make up 44% of US GDP yet AI tools target big companies. Highlights include the Claude Cowork plugin integrating QuickBooks, PayPal, HubSpot, Canva and DocuSign, a PayPal-built AI fluency course, and six weeks of free half-day workshops across US cities.
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