MYbank's BaiLing 2.0 agent serves 42M small merchants, approving a 400K yuan loan in 10 minutes

量子位 · wechat · 2026-09-11

At the Bund Summit, MYbank detailed its AI banking rollout: BaiLing 2.0, a micro-merchant finance agent, now serves 42 million small businesses, cutting complex request handling from 3 days to 10 minutes.

Front-end: a restaurant owner simply said "I want a higher limit"; through multi-turn dialogue the agent reconstructed his real intent (funding a second store), sized the gap at 400K yuan, and issued a drawdown-by-milestone plan with 6 interest-only months.

Back-end AI workbenches:

Methodology: Agent First—agents execute, humans set goals and own accountability, backed by a Harness engineering layer, quantified eval loops, and a unified knowledge base.

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