OpenAI employee built a feedback app with ~750k data sources to guide product decisions
simpsoka · x · 2026-09-11
An OpenAI employee revealed that before joining the company, he built an app to collect and analyze user feedback about Codex and ChatGPT. He has kept expanding it since, and it now draws on close to 750k data sources, which he uses almost daily to make product decisions — a look at how user feedback gets systematized inside a frontier AI lab.
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