Electricians vs. Customer Service: RL Representability Decides Which Jobs AI Replaces

ns123abc · x · 2026-09-11

A thread on AI's uneven job impact: @mattparlmer argues you can more easily replace an electrician with a well-designed pluggable electronic module than a high-touch customer service rep, because one domain is straightforwardly representable to RL and the other is not. Quoting Anthropic, @ns123abc quips that it's 'literally, unironically over for knowledge workers.' The core point: RL representability, not white-collar vs. blue-collar, determines which jobs get automated first.

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