OpenAI silently reclaims paid API tokens after one year, user says: no notice, no refund
Superb-Consequences · reddit · 2026-09-07
Reddit user Superb-Consequences accuses OpenAI of quietly reclaiming paid API tokens: his balance reset with no explanation, and support eventually confirmed tokens bought over a year earlier are voided — with no notice, no record in the dashboard, and no refund.
Key facts:
- First purchased API tokens in August 2025, added more in July 2026
- Dashboard showed no reason for the reset
- Support acknowledged the August tokens were reclaimed under the 1-year policy, refused refund
- Poster retains full records of the support conversation
He calls the practice unethical even if legal, suggests it could ground a class action, and urges others to check their balances.
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