"My client thinks the agent does the work. It's me at 11pm" — automation seller's confession
0CTAVERSE · reddit · 2026-09-03
A developer selling automation to small businesses reveals his client's supplier-order agent has "run flawlessly" for four months — because he silently fixes it twice a week in 90 seconds when it gets stuck on dumb issues like changed date pickers or expired sessions.
His real frustration: every manual fix dies with him, and the agent is exactly as broken the next morning. He asks whether others' clients also have no idea how much of their "automation" is a tired human.
The post highlights a widespread reality of agent deployments: long-tail failures still need human babysitting, and repair knowledge rarely flows back into the system.
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