SaaS companies need a new data model for agents
sethrosen · x · 2026-09-01
Seth Rosen argues SaaS companies typically pick between two agent strategies: expose tools and data via MCP so customers build agents with their own chosen models, or ship your own agent.
But the real market tension: customers don't want your agent, yet they also don't want to build outrageously complicated agents themselves. The article makes the case that SaaS companies need a new data model designed for agents, finding a middle ground between fully managed and fully self-serve.
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