Quarter of Americans Use AI Chatbots for Diagnoses, Most Find It Helpful
luisdans · x · 2026-08-31
A Pew Research Center survey reveals that about a quarter of Americans use AI chatbots to diagnose symptoms or better understand medical information, such as doctor's diagnoses and lab results. Nearly all users who have turned to chatbots for health information find it helpful. The data comes from a survey of 3,488 U.S. adults conducted in June 2026, exploring how the public integrates AI into healthcare decisions.
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