High interruption costs make workflows MORE worth automating
AlexKim · x · 2026-08-20
AlexKim points out a counterintuitive truth: high interruption costs actually make a workflow MORE worth automating. The real cost isn't the minutes spent, but the broken focus and the waiting customer—neither of which shows up on a timesheet.
Related event: Workflow Scoring Tool's Liability-Check Logic Sparks Discussion(3 posts)→
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