Why Patients Ask the Chatbot First and Why Clinicians Are Skeptical

EricTopol · x · 2026-08-10

Prominent medical expert Eric Topol shared insights into why patients are increasingly turning to AI chatbots first for medical advice. However, many clinicians remain skeptical about this trend.

This phenomenon highlights the potential of AI to reshape how medical information is accessed and patient interactions, while also reflecting the cautious attitude of the traditional medical community regarding the reliability and safety of AI tools.

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