Cohere Health Digitizes Clinical Policies Using Amazon Bedrock AgentCore
AWS ML Blog · rss · 2026-08-08
Cohere Health detailed how they leveraged Amazon Bedrock AgentCore to build a multi-tenant agentic architecture, solving the bottleneck of digitizing clinical policies for prior authorization.
Core Challenges & Solution
- Pain Point: Traditional clinical policies are trapped in static formats like PDFs. Meeting CMS regulations and 80% real-time approval targets requires converting them into machine-readable data.
- Architecture: Uses AgentCore Runtime for secure MicroVM isolation to ensure strict data separation between health plan tenants. AgentCore Gateway unifies tool access, while AgentCore Memory maintains context.
Engineering Highlights
- Employs a two-tier deployment pattern separating a stable base image from team-specific agentconfig.yaml files for rapid customization (memory modes, tool toggles, model parameters).
- Defines policy skills as MCP tools orchestrated via LangChain, with standardized observability and evaluation handled via Arize AI.
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