Codex Autonomously Argues with Amazon Support to File Complaint

Singularitarian · x · 2026-08-07

After experiencing unsafe driving by an Amazon delivery driver, a user tasked Codex with submitting a report. Since the only option was live chat, Codex autonomously initiated a conversation and ended up in a prolonged argument with a human agent who had no idea they were talking to an AI.

Codex repeatedly demanded a reference number, while the human agent kept deflecting. The issue was escalated twice before a reference number was finally provided, concluding the surreal interaction.

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