Anthropic and OpenAI both upgrade voice mode, but in opposite directions

新智元 · wechat · 2026-07-24

Anthropic and OpenAI both rolled out major voice-mode upgrades, but they are taking very different product paths.

Anthropic Claude Voice

Voice mode now expands from Haiku to the full Opus 4.8 and Sonnet 5 family.
It can work with Gmail, Calendar, Slack, Google Docs, and Canva through Connectors.
Users can switch models mid-conversation, and the voice session keeps context with text chats.
It supports 11 languages, but Chinese is not included.
Free users get Haiku plus one connector; Opus access requires a paid plan.

OpenAI ChatGPT Voice

GPT-Live, a new full-duplex voice model, is now on macOS and Windows desktops.
It uses a two-layer design: a low-latency front end for live conversation and a GPT-5.5 back end for deeper reasoning, web search, and agent tasks.
OpenAI calls this “delegated reasoning,” letting the assistant keep talking while harder work happens asynchronously.
Desktop voice can be interrupted, can run multiple agent tasks in parallel, and can use Appshots on macOS to read the active window.
Plus, Pro, Business, Edu, and Enterprise users can access it now.

The article frames Claude as the more SaaS-connector-driven voice assistant, while ChatGPT aims for a more natural, multitasking desktop copilot that can also control the computer.

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Anthropic and OpenAI both upgrade voice mode, but in opposite directions

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