Codex handled an Oura Ring replacement in 15 minutes by reading email and contacting support

Felipe_Millon · x · 2026-07-22

A user says they asked Codex to replace their Oura Ring and then went to sleep.

According to the post, the agent checked email, found warranty details, contacted Oura support, helped confirm a battery issue, and got the replacement approved in about 15 minutes. The takeaway is that “can you just deal with this?” is becoming a real workflow prompt for agents.

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