Fenxiang Xiaoke Launches Native AI CRM Platform
创业邦 · wechat · 2026-07-17
This article introduces the launch of Fenxiang Xiaoke's AI-native CRM: the company rolled out the ShareHiveAgentOS and the ShareAgent product family, emphasizing a 'truly native, non-plug-in' approach.
The core concept is to embed AI directly into the CRM's data, semantics, workflows, permissions, and industry knowledge, enabling the system to 'understand business, execute tasks, and evolve.' The article highlights a three-layer architecture: a data foundation layer, an AgentOS core layer, and an Agent service layer, covering scenarios like sales tracking, opportunity analysis, risk assessment, weekly reports, and executive dashboards.
Key business and market insights include:
- CRM is one of the enterprise systems where AI contributes the most significant incremental value.
- Fenxiang Xiaoke claims to be the first domestic CRM company to develop a native AgentOS core in-house.
- The platform has been co-created and validated with over 20 lighthouse customers.
- Internal practices show a 45% reduction in key sales cycles.
- AI-related revenue is expected to grow 10x in 2027 compared to 2026.
The pricing model is based on high-value agents and Token consumption.
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