Starbucks' Custom System Reflects Enterprise Shift
petrusenko_max · x · 2026-07-11
Starbucks spends about $400 million annually on software and recently decided to stop relying on IBM and Microsoft, opting to build custom systems in-house.
The post suggests this reflects a broader enterprise shift: moving away from buying off-the-shelf software toward unifying company data into a single system, re-architecting internal processes first, and layering AI on top. The author emphasizes that AI solutions offer limited value if they only automate the surface level without fixing the underlying processes.
Related event: Starbucks Shifts to Custom Systems, Reflecting Enterprise Trend(4 posts)→
More from Companies & People
- Anthropic S-1: Over half of $100K+ customers now use both Claude platform and first-party apps — RebeccaBellan · 2026-10-27
- Microsoft India offers voluntary exit to employees at level 70 and below: 1 month pay per year + 3 months — HarveenChadha · 2026-10-27
- RSNA 2026 Deep Learning Labs return: eight hands-on AI classes over four days in Chicago — PRouzrokh · 2026-10-27
- Zuckerberg says Apple stopped innovating; Kuprel: it also missed AI smart glasses — Kuprel · 2026-10-27
- Revolut founder Storonsky: investor pushed me to fire my best engineer, so I removed all VCs from the board — ctjlewis · 2026-10-27
- Ortet, a new AI healthcare startup, runs on its own cluster Orion and seeks partners — keunwoochoi · 2026-10-27