AI Agents Start Calling Customer Service to Haggle for Users

Ethan Mollick says AI agents like Dots and Muses are starting to negotiate with customer service for users, and companies may struggle to handle this flood of tireless bargaining bots.

2026-10-01 ~ 2026-10-01 · 2 related posts

• Ethan Mollick: AI agents negotiating with customer service will soon overwhelm every firm — emollick · 2026-10-01

1 near-duplicate retellings: emollick