酒店回复忘了删 Prompt,品牌客服用 LLM 替人说话实锤
abhishekcode42 · x · 2026-10-02
A guest caught a hotel accidentally pasting its LLM prompt into a review reply. The leaked instruction: acknowledge the guest felt the property is "not suitable for leisure travellers" rather than defending the location — fresh evidence that hospitality brands are quietly using LLMs to mass-produce customer-service replies.
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