Org-Agent: constraint-centric task graphs for agents that serve whole organizations, not one user

Org-Agent: Beyond Personal Assistants Towards Organizational Agents

Luyao Zhuang, Yujing Zhang, Zijin Hong, Yilin Xiao, Xiao Huang

cs.AI

2026-09-28

Org-Agent splits organizational tasks into atomic subtasks ordered on a dependency graph under organizational constraints, validated on MUSES-Bench and GroupMemBench.

What problem this solves

Most agent frameworks assume a single user: one person, one context window, one memory that belongs to that person. Inside an organization those assumptions break. A request from user A may depend on information user B provided last week; some documents are visible only to certain roles; two people can issue conflicting requirements for the same task. Frameworks built for the personal-assistant setting do not model any of this, so the agent either misses information, oversteps its authority, or improvises when requirements collide.

The paper names two capabilities this setting demands: cross-user interaction and decision-making (turning several people's requirements into one executable, compliant decision), and cross-user memory and knowledge use (using information scattered across separate conversations at the right time, with the right permissions).

Method

Org-Agent takes a constraint-first stance: determine what information or approvals must be secured before an action and what conditions must hold during it, then plan execution. Constraints fall into three families: user identity, authority, and access permissions; attribution and temporal validity of information (who said it, when, and whether it still holds); and rules for resolving conflicting requirements plus completion requirements for joint decisions.

Execution runs in three stages:

The dependency graph does real work here. Organizational constraints inherently impose order: confirm with the person holding authority before reading the file, resolve a conflict before proceeding. Encoding constraints as graph edges gives the schedule a basis instead of leaving ordering to the model's improvisation.

Results

The paper evaluates on two benchmarks, MUSES-Bench and GroupMemBench, reporting that Org-Agent is effective on both capabilities, with ablations supporting the contributions of dependency modeling and tool use. The abstract contains no scores and names no baselines, and the full text was not retrieved for this summary, so 'by how much, against whom' cannot be answered here.

Why it matters

Permissions, audit trails, and provenance are compliance requirements in any real deployment, and most agent stacks treat them as an afterthought bolted on at the serving layer. Org-Agent moves them inside reasoning and scheduling, which is the right direction as agents go from personal tools to organizational infrastructure. Even without adopting the framework, the principle that constraints determine execution order is reusable. Said plainly: from the abstract this is a systems contribution combining mature parts (decomposition, graph scheduling, tool calls); the novelty lies in the combination and in the systematic definition of organizational constraints.

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