Healthcare founder: industry's AI vision is stuck at chatbots while SaaS gets commoditized
RishabJainK · x · 2026-11-16
Healthcare builder Rishab Jain argues that Workday's website reflects how most healthcare companies and startups misunderstand AI — treating it as chatbots bolted onto legacy software. He predicts their SaaS products will be commoditized as AI-native products emerge, noting that "AI-native !== chatbot" and that the bleeding edge of healthcare AI is currently on par with dinosaur SaaS like Workday. Building in healthcare is hard, but the lack of imagination among incumbents makes it easier for ambitious builders.
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