Grok Bot phones airline, rebooks canceled flight in 14 min while user waits in a 187-person line
elonmusk · x · 2026-11-15
Elon Musk amplified a user report of Grok Bot's new phone-calling ability: after a flight cancellation, the agent sat through 11 minutes of hold music, negotiated a rebooking to a 7:40 AM flight, secured hotel and meal compensation, asked the user before paying for a $49 aisle seat, and texted the family — all in a 14-minute call, while 187 people queued at the desk. The agent discloses it's an AI upfront.
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