The best first AI feature prevents the customer's "oh crap" moment

Few-Garlic2725 · reddit · 2026-11-15

A SaaS builder suggests picking AI features by targeting the customer's "oh crap" moment first — missed access requests, missing files, failed handoffs, customers waiting three days, wrong data already in a sent report. If AI can detect the issue before the customer hits it, willingness to pay is real. Finding the painful moment, he argues, matters more than brainstorming AI summaries or assistants or just building faster.

Original post →

More from coding & agent

coding & agent channel →