Discussion: Can AI handle public transit info calls with reliable live ETAs?
MortallyConvincing · reddit · 2026-11-15
The poster imagines using AI to answer passenger calls during transit service disruptions — delays, missed connections, route changes, and whether another bus or train is coming. The voice part seems doable with tools like ElevenLabs or Bland, but they'd insist on a direct connection to the transit system's live data feed before trusting arrival times, noting that giving an outdated ETA is probably worse than saying there's no confirmed time yet.
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