HFS survey: two-thirds of AI leaders say tribal knowledge is undocumented; firms hit a wall at ~5 agents

ombre-ai · reddit · 2026-11-14

An HFS Research survey (Nov 13) of 100 senior AI and data leaders reports:

Caveats: small sample, vendor-run survey, and the five-agent ceiling is an observation, not a law. The discussion hook: an agent can follow a rule without knowing the reason behind it — those reasons often live in people's heads, old tickets, and chat threads. The author suggests a 10-minute test: pick one agent, list five decisions it makes, write down the 'because' for each, then check how many of those reasons are readable by the agent.

Original post →

More from coding & agent

coding & agent channel →