Ex-Bolt CPO built a Claude Code research agent in 30 minutes, reaching 1000x more customers
aakashgupta · x · 2026-11-14
Greg Greiner (former CPO of Bolt, CEO of Woven) shared his playbook for AI-powered PM customer research on a podcast.
- He once was happy with 7-8 customer conversations a month; his research agent, built in Claude Code in 30 minutes, now reaches a thousand times that or more
- He added a safety check live on the show and demoed emailing drop-offs and building an eval loop
- Key claim: email beats in-app chat for scaled customer research; a 1-PM team can ship like 25
- Also covers AI-native startup internals and AI for your team vs your customers
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