Baldwin Group CEO: AI's biggest insurance disruption is the advisor

LVidegaray · x · 2026-11-14

Writing in Fortune, Baldwin Group CEO Trevor Baldwin argues AI's disruption of insurance brokerage is a given—the real questions are what gets disrupted and how differently firms are preparing.

Most firms are treating AI like every prior tech wave: doing existing work faster. But AI is dramatically changing the economics of gathering information, comparing coverage, and facilitating transactions, so firms whose value lives in those activities face a race to the bottom. Firms built on specialized expertise, deep client relationships, and experiential human judgment can instead change the paradigm, turning risk into opportunity.

The thesis, per the headline: the advisor role itself is insurance's biggest AI disruption target.

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