Tell 1 tops Retell's vCX benchmark for contact-center voice agents

testingcatalog · x · 2026-11-13

Per testingcatalog, Tell 1 ranks first on Retell AI's vCX benchmark, which tests AI agents' ability to handle contact-center calls. Retell's platform targets real-world call center needs like warm transfers, IVR navigation, and back-end integration, with 4,000+ businesses in production.

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