Belgium's largest shoe retailer Torfs replaces broken RPA with AI agents on Pointer
dauber · x · 2026-11-13
Torfs, Belgium's largest shoe retailer, sells 3 million pairs a year across 15,000 products. For decades staff moved data between systems by hand, and their RPA attempts kept breaking. Now they run the workflows as agents on Pointer and wake up to finished work every morning — a concrete case of agents replacing brittle RPA in a real enterprise.
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