Tool scans 309 help centers, finds 57% contain self-contradictions

femke_plantinga · x · 2026-11-12

A tool reads your help center and surfaces every internal contradiction. The team first ran it on their own docs, finding 17 contradictions across 159 articles — e.g. one article saying shared agent sources are admin-only while another says every member can use them, meaning an AI support agent just picks one arbitrarily. Across 309 help centers scanned, 57% had at least one contradiction. The tool is free and takes about 4 minutes.

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