Slack's David Hoang: agents beat people on coordination, proposes 'boundary agents'

davidhoang · x · 2026-11-12

Slack's David Hoang says working with agents on Slack is calmer than working with people, who impose a huge coordination tax. In an essay excerpt, he frames the AI memory problem: every tool builds its own partial memory of you — preferences, projects, tone — and context doesn't travel between them, so it gets duplicated, re-explained, or lost. He envisions 'boundary agents' that decide what crosses into work context based on intent, plus scenarios like a portable layer of Personal IP so onboarding translates context instead of erasing it.

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