User charged for ChatGPT Pro after deleting account, support bot dead-ends
miserable_life06 · reddit · 2026-11-11
A Reddit user reports being charged for ChatGPT Pro on Nov 6 — a day after the annual renewal date — on an account they had deleted in September 2026. The bank mandate survived account deletion.
Worse, OpenAI's support bot's recommended fix was to recreate the account with the original email and submit a ticket from the billing page — but the fresh account shows zero subscription history, only an "Upgrade to Pro" button. The user is stuck: charged for a nonexistent account, bot fix useless, and no path to a human for a refund. They're asking how others handled similar mandate issues.
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