OpenAI lets businesses claim profiles and deploy customer-facing Business Agents in ChatGPT

testingcatalog · x · 2026-11-11

OpenAI announced that ChatGPT Business users can now claim their businesses and build a Business Agent to answer customers' inbound requests, rolling out to eligible businesses in the US.

Earlier this year OpenAI also introduced the ability to target custom business AI agents from ChatGPT ads. With claiming + agents + ads, a full enterprise funnel inside ChatGPT appears to be coming together.

Related event: OpenAI Launches Businesses in ChatGPT Beta with Claimable Listings and Business Agents(11 posts)→

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