Only 500 of 320M weekly Uber orders went through AI agents; Gary Marcus calls consumer agents a fad
GaryMarcus · x · 2026-11-10
- Gary Marcus cites Bloomberg Opinion data: out of 320 million trips and orders processed by Uber and Uber Eats in the week of Halloween, only 500 food deliveries and 4 ride-hailing trips were made via AI agents.
- Marcus concludes that "consumer agents are looking like a fad," questioning real-world penetration of agents in consumer use cases.
- A rare at-scale datapoint for the debate on whether agent adoption is materializing.
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