Reward hacking in LLM recommenders traced to item-mean CF scores; fix boosts diversity 9.8x

_reachsumit · x · 2026-11-06

CF scores used as RL rewards for LLM recommenders cause exposure collapse. The paper decomposes each score into an item-mean component and a user residual, showing via controlled interventions that the item-mean part drives the collapse. Per-item centering and standardization corrections increase the number of distinct items ranked first across users by up to 9.8x while maintaining comparable ranking accuracy; code is available.

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