Expedia CEO says AI agents aren't changing booking habits — yet

gaganghotra_ · x · 2026-11-06

In a CNBC interview, Expedia's CEO said AI agents have not yet changed how consumers book travel. The remark pushes back on the prevailing narrative that agents will soon take over purchasing flows, offering a first-hand data point from one of the largest online travel platforms: user behavior shift, at least in travel booking, still has a way to go.

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