Agent founder: outcome-based pricing sounds great, but almost nobody can pull it off
AccBalanced · x · 2026-11-05
Two years after outcome-based pricing was declared the future of AI, an operator of a collections agent argues almost nobody does it: attributing outcomes is brutally hard (would the cash have arrived anyway? did the customer's team help?), and CFOs still prefer the predictability of flat/seat pricing. Includes an a16z chart comparing per-seat, usage-based, outcome-based and bundled AI pricing models.
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