OpenAI 'Presence' page surfaces, pushing trusted AI agents into customer channels

juberti · x · 2026-11-05

juberti shares a screenshot of an "OpenAI Presence" product page — "Put trusted AI agents to work across customer channels and internal workflows" with a Contact Sales button — suggesting OpenAI is moving into enterprise agent deployment and telephony. The quoted discussion asks where vertical integration stops: orchestration increasingly touches business logic, external systems and app-specific policies — will the model provider eventually own that layer too?

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