Non-technical founder builds Arabic WhatsApp lead-qualification agent for Saudi travel company
Money-Ad5432 · reddit · 2026-11-05
A non-technical founder is building a pilot: an AI agent that chats with leads on WhatsApp in Saudi Arabic, qualifies them (service, dates, group size), sorts hot/warm/no-fit, and hands hot leads to human sales reps with a summary. Challenges include separate consumer/corporate flows, multiple service lines, PDPL compliance, and opt-in-only messaging. His plan: official WhatsApp Business API, fixed conversation flow with LLM reply understanding, answers only from an approved knowledge base, shared inbox for human takeover, and 50-100 fake conversations for testing. He asks the community about API providers, preventing hallucinated prices, handoff summaries, and Gulf Arabic dialect evaluation.
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