Crosby's paralegal agents now live for 95% of clients with DMs and live status

graceisford · x · 2026-11-03

Legal tech company Crosby announced its paralegal agents are live for 95% of clients, adding direct DM handling for sensitive requests, live status updates on every ticket, and agents that cite previous DMs by pasting links. Commenters noted that keeping agents both accurate and on-tone across many interactions is a deceptively hard technical and product problem.

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