Demo passed ≠ production-ready: 5 questions to answer before letting agents run your business

_kellhus · reddit · 2026-11-02

A developer argues that passing 100 test conversations doesn't make an AI agent ready to run real business operations. Before granting real execution power, he says teams must answer: What systems/data can it access? Which actions run without human approval? How do you verify an action actually succeeded? What happens if an API fails mid-workflow? Can you trace and recover from mistakes? Examples include an agent updating the wrong customer account or retrying an already-completed action after a timeout. The core issue isn't comprehension but whether surrounding systems can prevent, detect, and recover from failures. His starting points: least privilege, validation before critical actions, clear escalation rules, and interpretable logs.

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